Social Work Examination Services (SWES) Individual Practice Test

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When addressing an angry client expressing jealousy, what is an appropriate intervention for the social worker?

  1. Advising the client to let go of the relationship

  2. Encouraging dialogue about the ex-relationship

  3. Taking immediate measures to remove the client from the situation

  4. Understanding the root of the client’s anger and addressing feelings constructively

The correct answer is: Understanding the root of the client’s anger and addressing feelings constructively

Understanding the root of the client’s anger and addressing feelings constructively is essential in managing emotions effectively. When a client expresses jealousy, they often have underlying feelings that need to be unpacked. This approach allows the social worker to create a safe space for the client to explore the complexities of their emotions, which can include feelings of insecurity, inadequacy, or fear of loss. By focusing on the root causes, the social worker can help the client articulate their feelings and recognize triggers that lead to anger and jealousy. This process not only validates the client's emotions but also guides them toward developing healthier coping mechanisms and responses to their feelings. Addressing emotions in a constructive way is fundamental to promoting emotional well-being and fostering resilience, making it a crucial intervention in social work practice. Engaging in dialogue about the client's feelings can also empower them to process difficult emotions more easily and foster a sense of support and understanding in the therapeutic relationship. This technique is fundamental to effective social work, as it emphasizes empathy, active listening, and the importance of emotional intelligence in guiding clients through their emotional challenges.