Social Work Examination Services (SWES) Individual Practice Test

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What is the primary purpose of asking questions during an initial client interview?

  1. To establish a rapport with the client

  2. To obtain information about the presenting problem

  3. To assess the client's financial situation

  4. To provide immediate solutions to their issues

The correct answer is: To obtain information about the presenting problem

The primary purpose of asking questions during an initial client interview is to obtain information about the presenting problem. This step is crucial in social work practice as it allows the practitioner to understand the client's circumstances, needs, and challenges in detail. By gathering this information, the social worker can accurately assess the situation, identify underlying issues, and engage in effective problem-solving. Establishing rapport with the client is important, but it is a secondary outcome that often occurs as a result of asking questions and actively listening. While understanding the client's financial situation is relevant in certain contexts, it is not the primary focus during the initial interview. Providing immediate solutions is also not the goal at this stage; rather, the emphasis is on gathering information to inform subsequent interventions and support. Thus, obtaining a comprehensive understanding of the presenting problem is foundational to effective social work practice.